Guest Services Agent

Front Office job

Job Id: 8644-1715-39316231 |   Darwin ,NT

Front Office Guest Service Agent will be responsible for engaging with the guests from first point of contact through to their departure. Range of duties include but are not limited to; interacting with guests, anticipating and attending to guests needs, checking guests in/out, providing local knowledge & directions, hotel reservations, and providing a level of service quality that consistently exceeds the expectations of our guests.

  • Exceptional customer service & communication skills
  • Extremely professional telephone & email etiquette
  • Flexible and adaptable to a rotating roster, including weekends and nights

Job Details:

You are a perfectionist with a keen attention to detail You have a customer service oriented attitude You are flexible and adaptable to the fast paced & dynamic hotel industry You have a desire to exceed every guests needs and expectations

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Hospitality & Tourism
Front Office & Guest Services

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