Claims Specialist
Job Id :6853-5615-71846013
Premium Job


  • Full time
  • Adelaide SA, Australia

Job Summary: Adelaide SA Job no: 502289 Work type: Full Time Location: Adelaide Categories: Workers Compensation, EML SA Do you have a passion to make a difference and help people get their lives back after injury or illness? Do you have an allied health and/or claims management background with a passion for helping people? Manage a portfolio of personal injury claims Onsite Learning and Development Team

Job Details: EML is a leading Workers Compensation Insurance company. We now have over 2000 employees and are still growing which means an amazing and diverse culture with a very high internal promotion rate.


As part of our diverse team based in Adelaide, you’ll help make a positive impact on someone’s life every day. You’ll feel great satisfaction knowing your talent and hard work has a purpose.

A unique and exciting ongoing opportunity as a Claims Specialist has become available in our growing Supporting Independence team. Your role will be responsible for providing industry leading claims service and support in a face to face capacity. You will work collaboratively with a variety of stakeholders such as workers, medical and allied health providers to achieve agreed life goals in a cost-effective manner.


Provide advice to stakeholders such as workers and providers
Collaborate with internal and external technical and support experts
Assist the worker with the claim process and providing support in the completion of relevant documents to ensure timely access to required services to support life goals
Ensure case management is in accordance with SA legislation and compliance guidelines

Previous claims/personal injury and/or disability management experience, ideally in a face to face capacity
Experience working with personal injury and/or disability legislation including associated regulations and guidelines
High level attention to detail, organisation and time management skills
The ability to negotiate and influence a variety of stakeholders, whilst showing empathy and understanding
An ability to manage and prioritise competing demands

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you’ll be part of a culture that celebrates diversity and inclusion. We’re committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

A vibrant, collaborative team culture
Great work/life balance and flexibility
Onsite Learning and Development Team
End of Month Celebration Events
17.5% annual leave loading
We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this is of interest to you, please or for more information/confidential conversation please contact Katherine Romano on 03 7000 0935.

Advertised: 23 Oct 2019 Cen. Australia Daylight Time
Applications close: 22 Nov 2019 Cen. Australia Daylight Time

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