Executive Manager of Operations Support
Posted , 14 Jan 2019 | Job Id :7C52-9715-47426127
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KPMG Managed Services

  • Casual/vacation
  • Parramatta NSW, Australia

Job Summary: The role will involve influencing across several internal functions e.g. Business Development, Set Up/Transition, Technology Development and multiple Operation engagements within Managed Services.

Job Details:

Liaise with the Transition Manager and provide operational input to IT Technology to ensure designed technical solutions are fit for operational purpose

Build core knowledge in Operations Support team during set up and shaping activities for each engagement in liaison with the Transition Manager

Manage client relationships in relation to Operations Support activities and produce required outputs for contractual Service Reviews and Incident reporting

Work with Head Of Operations and the Senior Leadership team to devise Operational Support Frameworks and then implement effectively across operations

Work collaboratively with the Senior Leadership team responsible for driving the development of the Operations Target Operating Model

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