Guest Service Agent
Job Id :4918-6615-75245032
Premium Job

Accor Hotels

  • Casual/vacation
  • Hourly Rate $25- $35
  • Southbank VIC, Australia

Job Summary: We are currently looking for motivated, bubbly and vibrant Guest Service Agent to join our Front Office Team.

Job Details: Often the first point of contact for our guests, your strong communication skills will shine through in this role by delivering service excellence from check in to check out and everywhere in between. A wide variety of tasks will ensure that every day is different from selling the hotel’s facilities, taking reservations and maintaining guest accounts to recommending and selling tours to local attractions.

The successful candidate will have:
A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay;
A high level of personal presentation as an ambassador for the hotel at all times will be of utmost importance;
Knowledge of Sihot PMS advantageous;
The flexibility to work shifts including early mornings, evenings and weekends;
An open, unrestricted driver's licence desirable;
You will have demonstrated experience in a similar role as this will provide a great career path into other roles within Front Office and the Hotel.

In return you will:
Gain exposure to working for a leading accommodation provider that has endless opportunities to fast track your career;
Learn and be mentored from industry professionals;
Have the opportunity to put forward new ideas and processes to improve overall operations;
Work with a fun, dynamic team that has a passion for hospitality and providing outstanding service.

If you're an energetic hospitality professional with a passion for customer service, apply now!

Want to know what it’s like working with AccorHotels Apartments & Leases? Follow us on @keepupwithAL or visit

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