IT Customer Support Analyst
Posted , 06 Nov 2019 | Job Id :6B12-2915-73044373
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Talent International

  • Full time
  • New South Wales, Australia

Job Summary: New South Wales $240 - $250 a day Job Details Location New South Wales Salary $240 - $250 per day Job Type Full Time Ref JO-1910-535436 Contact Scarlett Cooke Posted 8 days ago IT Customer Support Analyst 5-month initial contract Western Sydney location with leading postal service

Job Details:
As an IT Support Analyst, you will be responsible for providing customer-focused, service-mindset technical support for the dedicated customers, on an array of consignment lodgement technologies.

The successful candidate will have:
Customer service acumen and contact centre telephony (such as VOIP) usage experience - highly desirable
Previous support desk / help desk / customer service (with problem resolution / troubleshooting) experience highly desirable.
Windows/MS platforms, cloud/web-based interfaces, internet browsers, case management (ServiceNow, Remedy, Heat, ZenDesk, etc.), CRM (Salesforce) highly desirable.
MS Windows 7+, MS Office 2013/365 desirable.

Private vehicle is mandatory (non-negotiable) for this role, due to a lack of public transport options in the industrial area. Secure onsite staff parking is available.

If you think this is the opportunity for you, please

For further inquiries please email Scarlett - scarlett.cooke@talentinternational.com

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