Learning Area Manager
Posted , 02 Nov 2019 | Job Id :28B3-1615-72721708
Premium Job

Amzn Commercial Srvcs Pty Ltd

  • Full time
  • Australia

Job Summary: The Learning Area Manager will: Actively manage a team of training specialists including their deployment, development and productivity. Ensure that the work of the team and individuals is continually aligned to meet internal customer’s needs. Act as a proactive and productive liaison/partner with the corporate AU Operations Learning Department consistently seeking to make a positive impact on key business safety, quality, productivity, and customer experience metrics.

Job Details: 3+ years of related experience
Experience coaching and delivering messages related to performance
Experience interpreting data analytics
Proficiency in computer usage, email, MS Office Suite
Evidence of ability to prioritize, manage and complete projects with tight deadlines
Experience developing and implementing department goals and strategies based on broader organization goals
Experience working with and delivering training/information to peers, hourly associates as well as exempt personnel
Applications will only be accepted from candidates that have the appropriate rights to work permanently in Australia.

Employee Development:
Foster the development and growth of Amazon employees (i.e., mentoring, teaching, etc.)
Create and implement training programs for associates, managers, trainers and others (i.e., participating in and conducting needs analysis, skills development classes, cross-training, manager technical training, etc.)
Ensure that the Learning Department creates/updates accurate and useful information for training programs and other training documentation/aids
Partners with process owners to ensure documentation standards are followed
Facilitate training classes; communicate policies and procedures to managers and new employees as needed
Actively seek, clarify and understand information from Operations and Area Managers that leads to an understanding and ownership of Fulfillment Center performance and goals and required YOY improvements and provide training assistance where necessary in order to achieve these goals
Fully understand workflow, daily production goals and reports used to drive the business
React quickly and efficiently to production imperatives, scheduling conflicts and network-wide rollouts
Ensure and drive best practices standardization across all departments and sites
Ensure network standard training programs are implemented and consistently utilized as required in the fulfillment center
May directly supervise other exempt leaders

Execution & Analysis:
Ensure that training is tracked and recorded, including progress and skill sets
Manage training content and ensure execution of programs around Workforce Development and Associate Leadership Development
Create, manage and update training content and track compliance to these training materials
Administer methods for gathering and tracking training metrics
Analyze and understand data to suggest improvements for training and operations
Track and communicate Learning Department goals, assignments and progress locally and at a network level
Take ongoing responsibility for ensuring that the Fulfillment Center is operating safely and take immediate action to correct where necessary
Owner of Powered Industrial Equipment Training Program and maintains proper documentation related to PIT certification
Track and manage site’s Continuous Improvement activities and manage communication through the Leadership Steering Committee
Drive Continuous Improvement metrics at the site while ensuring Continuous Improvement activities are properly coordinated
Analyze and track Trainer/Learning Coordinator Standard Work to ensure site is executing to the plan

Degree in related field
Resume that shows steady progression in Training/Learning Management for the last 5+ years
Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy
Desire to thrive in a dynamic, growing environment
Previous Kaizen/Continuous Improvement experience

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